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Re: The knowledge required to use gravityzone instead of customer products
Hello, I think the first step is go through the documentation, especially the DemoZone section that provides a visual guide of the console so you can get an idea of what level of knowledge you would …2 -
Re: 2FA reset on GravityZone
Hello @Septimiu , For 2FA reset you need to reach out to our Enterprise Support using your main GravityZone email address so we know you are an admin. Kind Regards, Andrei1 -
Re: GravityZone Policy Sync doesn't load rules in Firewall
Hello @Septimiu , The list of policies rules that you see in the BEST GUI for a particular endpoint are the ones applied at that time. You will not see there the list of configured policy rules, thos…1 -
Re: XDR Network Sensor Test
Hello, In this case we will need to analyze the XDR logs, please collect them using the following article: https://www.bitdefender.com/business/support/en/77211-90384-collect-bitdefender-security-ser…1 -
Re: XDR Network Sensor Test
Hello @Stefan94a , Can you please double check and confirm that you have done all the steps from our knowledge article: https://www.bitdefender.com/business/support/en/77209-452342-the-network-sensor…1
